Rundles is proud to have been recognised at the Credit & Collections Industry Awards 2026, winning Enforcement Specialist of the Year — a prestigious award that reflects the strength of our people, our culture and our commitment to doing things the right way.
The Credit & Collections Industry Awards celebrate excellence and innovation across the UK’s credit and collections sector, recognising organisations and individuals who are delivering outstanding outcomes, driving best practice and supporting customers effectively.
Being named Enforcement Specialist of the Year is a significant achievement, recognising the quality of service we deliver every day for our clients and the standards we uphold across our enforcement operations.
This award is particularly meaningful because our entry focused on what truly defines us as an organisation, our people. It reflects the strength of our team, the culture we have built, and our shared belief that fair, respectful and professional engagement leads to better outcomes for everyone involved.
Across our organisation, from frontline Enforcement Agents and Contact Centre colleagues to our Welfare Team, Client Services, Finance, HR and Leadership teams, every individual plays a role in delivering a consistent, ethical and high‑quality service. Our approach is rooted in collaboration, accountability and a commitment to resolving cases in a way that supports both our clients and the customers we engage with.
At the heart of this recognition is our Resolve Together, As One Team philosophy. This is more than a statement, it reflects how we work every day: supporting each other, sharing knowledge and upholding common standards to achieve the right outcomes.
This latest award builds on a strong year for Rundles, following our success at the CIVEA Awards earlier in the year, and reinforces the positive impact of our One Team culture across the organisation.
Amy Collins, Managing Director, said:
“Winning Enforcement Specialist of the Year is something we’re incredibly proud of, but what matters most is what it represents. This award belongs to every colleague across Rundles. It recognises the way our teams work together, the care they show in every case, and the belief we share that doing things the right way really matters.”
We’re grateful to the judges and organisers for this recognition, and to our clients and partners who continue to work alongside us in delivering fair and effective outcomes.