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Amy Collins

Managing Director

Career Highlights

Amy Collins is Managing Director at Rundles and brings extensive experience in successful leadership and a deep commitment to ethical enforcement and client service. With a career spanning over two decades in the industry, Amy has held a variety of operational, client management, and leadership roles, giving her a comprehensive understanding of both customer experience and business strategy.

Leadership at Rundles

In her current role, Amy is responsible for:

  • Leading strategic vision to support innovation and growth
  • Board Sponsor for our local authority clients
  • Change management
  • Championing fairness, transparency, and respect across all operations

Amy is especially proud of the people at Rundles, considering the long tenure of most staff as one of the company’s greatest achievements. She believes that the loyalty and dedication of the team are a testament to Rundles’ supportive culture and collaborative spirit. 

Achievements and Recognition

Amy’s leadership has contributed to Rundles’ reputation for high standards and ethical practice. She is currently Vice President of CIVEA (the Civil Enforcement Association) and will take over as President in April 2026, furthering her commitment to raising standards and strengthening trust within the industry.

Approach and Motivation

Known for her approachable and people-focused leadership style, Amy values open communication and teamwork. She embodies the “Resolve Together. As One Team.” ethos, fostering an environment where everyone’s contributions are valued and respected.

Life Beyond Work

Outside of work, Amy enjoys spending time with her children and long walks with her dogs, embracing every opportunity to unwind and recharge.

We asked Amy...

What is your favourite film or TV show?

This is Us, where we see love and loss and how the past shapes the present.

What are you most proud of at Rundles?

The people. I’m genuinely proud that so many of our team have been with us for years, it says everything about our culture.

What did you do before joining the enforcement industry?

I used to be a fitness instructor. Some clients may remember joining me to raise money for the NHS via zoom during those Covid lockdowns!

If your life had a theme song, what would it be?

Edge of Seventeen – Stevie Nicks. The lyrics remind us that life is a journey of self-discovery and that every experience, good and bad, shapes who we become.

Our Services

If you’d like to work with a company who’ll provide your teams with exceptional customer service, please get in touch

From the newsdesk

Industry Recognition for Amy Collins

Amy Collins has been recognised as one of the 2025 Industry Leaders by Credit Connect UK This recognition celebrates individuals driving meaningful progress and leadership across …

Rundles Achieves BS 22458:2022 Certification – Raising the Standard for Inclusive Service Provision

Rundles is proud to announce that we have achieved BS 22458:2022 certification – the new British Standard for Inclusive Service Provision. This milestone marks an …

Rundles Client Survey Results: A Commitment to Excellence

At Rundles, we pride ourselves on delivering ethical enforcement services that are highly tailored to our clients’ needs. Our commitment to high-quality, fair debt resolutions …

Rundles Recognised as a Great Place to Work by UK’s Best Workplaces™ 2024

Rundles is proud to announce its certification as a Great Place to Work by UK’s Best Workplaces™ 2024. This prestigious recognition highlights Rundles’ commitment to …

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